Privacy

Writers Room is run by the Go Green Paperless Initiative. This page says what we keep, who else sees it, and how to have it removed. Last changed 5 November 2026.

What we keep

Your account: your name, email address and a scrambled form of your password (we cannot read it).
Your writing: your projects, drafts, notes, pictures, recordings and the conversations with the writing roles.
Your purchases: what you bought, when, and your Stripe customer number. Not your card.
Support: the messages you send us and our replies.
A record of changes: who did what in your workspace, such as creating or deleting a project.

We do not sell your information, show you ads, or use tracking or analytics tools. Your writing is yours: we do not publish it, and we do not use it to train AI models.

Services that see your information

The writing is done by AI services we pay for. Each sees only what it needs for the job in hand.

Anthropic (Claude): The text of your project, your notes and your instructions, so the writing roles can read and write.; When: Whenever a role works on your project, including translation.
OpenAI: The description used to make a picture; documents you add to a knowledge base; and, only if Anthropic is unavailable, the same request a role would have sent to Anthropic.; When: When you make a picture, use a knowledge base, or Anthropic is down.
ElevenLabs: The text being read aloud.; When: When you ask for narration or a table read.
Stripe: Your name, email and what you are buying. Your card details go to Stripe only; we never see them.; When: When you buy credits or a plan, or manage your plan.
Sentry: Error reports from our servers, which can include details of the request that failed.; When: When something breaks.
Telegram: A short alert to our staff with your name and email.; When: When you create an account, open a support ticket, ask about sponsoring, or ask for a refund.
Google Fonts: Your IP address and browser details, as with any website that loads a font.; When: On every page.

Service	What it receives	When
Anthropic (Claude)	The text of your project, your notes and your instructions, so the writing roles can read and write.	Whenever a role works on your project, including translation.
OpenAI	The description used to make a picture; documents you add to a knowledge base; and, only if Anthropic is unavailable, the same request a role would have sent to Anthropic.	When you make a picture, use a knowledge base, or Anthropic is down.
ElevenLabs	The text being read aloud.	When you ask for narration or a table read.
Stripe	Your name, email and what you are buying. Your card details go to Stripe only; we never see them.	When you buy credits or a plan, or manage your plan.
Sentry	Error reports from our servers, which can include details of the request that failed.	When something breaks.
Telegram	A short alert to our staff with your name and email.	When you create an account, open a support ticket, ask about sponsoring, or ask for a refund.
Google Fonts	Your IP address and browser details, as with any website that loads a font.	On every page.

Emails from us (receipts, password resets, “your work is ready”) go out through our own mail server, not a mailing company.
The chat helper on our public pages, when it is switched on, is our own service (Go Green AI Concierge).
If you bring your own AI or voice key, your requests go to that provider under your account with them.

Where it is stored

On our own server, run by IONOS. Your writing, pictures and recordings are stored there, and so are the nightly backups of the database.
Your browser keeps your sign-in and reading settings so you stay signed in. We set one cookie, for playing your audio and pictures, and it lasts an hour. No advertising or tracking cookies.

How long we keep it

For as long as you have an account.
A project you delete can be brought back for 30 days. After that it is erased for good, with its pictures and recordings.
A share link works until you turn it off.

Getting a copy, or having it deleted

You can download any project yourself, as Word, PDF, EPUB, Final Draft, Fountain or Markdown.
To have your account and everything in it deleted, or to get a copy of what we hold about you, write to support@gogreenwritersroom.com from the email address on your account. A person does it and tells you when it is done.

Questions

Write to support@gogreenwritersroom.com.